Hospitality Services

Service and Hospitality Positions are some of the most important jobs in the working model of a cruise ship. Jobs in the service and hospitality arena have been split into four subcategories: housekeeping, hotel administration, food and beverage and pursers.

Housekeeping positions make the ship home-away-from-home for the guests onboard. Members of this team are responsible for the upkeep of the ship and guest living quarters.

Hotel Administration staff positions are very much like those in a hotel or resort on land. Members of this team usually have previous work experience in the area, with responsibilities that include ensuring the accommodation of the passengers is on par with the ship’s high standards as well as taking care of the needs of the guests.

Food and Beverage workers usually enjoy hefty tips to compensate for slightly lower salaries. It is an excellent venue to break into the industry and can be a formal, semi-formal or causal working environment depending on the events a worker is asked to staff.

Pursers, or those working in the accounting department manage the accounts of the passengers, exchange currency for guests and are responsible for basic accounting.